Administrative support for healthcare teams
Clinics, dental offices, dermatology groups, and specialty practices in Nashville and Middle Tennessee use SwitchYard to add dependable front-office capacity.
- Phones, scheduling & confirmations
- New patient intake & documentation follow-up
- Insurance verification & authorization admin
- Patient reminders & post-visit follow-up
- HIPAA-aware process habits
CPA-informed staffing for accounting firms
CPA firms, CAS practices, tax firms, and bookkeeping businesses use SwitchYard to add Mexico-based accounting support screened by someone who actually ran a firm.
- CAS associate & bookkeeping-plus roles
- Tax prep & tax-season workflow support
- QBO reconciliations, cleanup, workflows and app integration
- Workpaper prep & reviewer-ready output
- AI-enabled accounting workflow readiness
Mexico-based. U.S. hours.
Real-time communication.
Same-day support, strong English-speaking talent, and lower hiring friction than traditional local recruiting.
U.S. Time Zone Alignment
Your staff works the same hours your patients call and your team is in the office — no overnight delays, no lag.
CPA-Led Accounting Screening
Every accounting candidate is reviewed by a Tax CPA with 15 years running a Nashville firm — not just an HR checklist.
Healthcare CS Recruiting Experience
Our Mexico-based partner specializes in healthcare customer service talent — confidentiality, communication, and HIPAA-aware habits.
More Than a Resume Drop
We scope the role, screen for fit, support onboarding, and provide replacement support if needed. We reduce risk, not add to it.
Simple. Structured. No guesswork.
We start with the work, not the resume. A clear role scorecard before we source anyone.
Step 1
Staffing-Fit Call
We learn your business, workflow, and what support actually looks like for you.
Step 2
Role Scorecard
We define responsibilities, tools, schedule, and success metrics before sourcing.
Step 3
Screen & Review
Communication, workflow fit, software skills, and CPA or CS-led review.
Step 4
You Choose
You meet qualified candidates. You make the final call. No pressure.
Step 5
Onboarding Support
We support the transition and provide replacement coverage if needed.
The right person for the right work
We focus on two verticals so we can screen more thoroughly and place more accurately.
Healthcare Administrative Roles
Front-office and patient-facing positions for practices that need more capacity during U.S. business hours.
Patient Phone Support
Inbound calls, scheduling, callbacks, and general patient communication — handled professionally every business day.
Scheduling & Confirmations
Appointment booking, rescheduling, and confirmation outreach to reduce no-shows and keep your calendar organized.
New Patient Intake
Demographics, insurance, and documentation collected before the visit — so your in-office team isn't starting from scratch.
Insurance & Auth Support
Verification, prior authorization follow-up, and referral tracking to keep clinical workflows moving without delays.
Patient Follow-Up
Post-visit outreach, recall reminders, and document follow-up to keep your patient panel engaged.
General Admin Support
Practice management updates, documentation, and overflow support for teams with high volume or staffing gaps.
Need help with phones, scheduling, or intake?
Let's define the role and find the right person for your practice.Accounting & Tax Support Roles
Screened by a U.S. Tax CPA with 15 years of firm ownership — focused on candidates who understand real accounting workflows.
CAS Associate
Recurring client accounting — QBO cleanup, bank reconciliations, month-end close, and workpaper prep.
Tax Support Associate
Tax-season workflow — organizer intake, document tracking, 1099 & K-1 follow-up, and basic workpaper prep.
Bookkeeper-Plus
Beyond coding — cleanup work, account review, exception handling, and judgment-based journal entries.
Staff Accountant
Reconciliations, journal entries, month-end close, cleanup projects, and financial statement support.
Accounting Technology
QBO workflows, app integration, AI-enabled processes, and reporting support for tech-forward firms.
Tax Preparation Support
Document organization, workpaper prep, and reviewer-ready output under CPA direction.
Need CAS, tax-season, or bookkeeping-plus support?
Tell us your firm's workflow and we'll define the right role before sourcing.Built by people who understand both sides
A Nashville-based CPA firm owner and a Mexico-based recruiting partner built SwitchYard to solve a problem they both understood firsthand.
Nashville Healthcare Focus
One founder is Nashville-based and understands the staffing pressure facing Middle Tennessee clinics, dental offices, and specialty practices — personally.
15 Years Running a CPA Firm
Our accounting service is built by a Tax CPA who spent 15 years hiring, reviewing, and managing staff at a Nashville firm. We know what firms actually need.
Mexico-Based Recruiting Partner
Our recruiting partner has direct experience sourcing talent for healthcare customer service roles — and knows how to evaluate real candidates, not just resumes.
What those who already trust us say
Real results from real clients across healthcare and accounting.
Let's talk about
the role you need
No pressure. No generic pitch. Just a practical conversation about your workflow and whether Mexico-based nearshore staffing is the right fit.
Nashville-based · Middle Tennessee healthcare focus
Candidates work U.S. business hours — CST & EST
CPA-led accounting screening · Healthcare CS recruiting
info@switchyardtalent.com
Response within 1 business day
No commitment · Response within 1 business day
Request Received!
We'll be in touch within one business day to schedule your staffing-fit call.